📝 Terms of Service

Effective Date: March 10th, 2025

Welcome to Papilio Clean! By using our website, www.papilioclean.com, you agree to the following Terms of Service ("Terms"). Please read them carefully before making a purchase or using our services.

1. Overview

Papilio Clean provides cleaning products and related services. By accessing our website, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please do not use our website.

2. Eligibility & Use of Our Website

✅ You must be at least 18 years old or have parental permission to use this site.
✅ You agree not to use our website for any illegal, fraudulent, or unauthorized purpose.
✅ We reserve the right to refuse service to anyone, at any time, for any reason.

3. Product Orders & Payments

📌 Placing an Order

✅ By placing an order, you confirm that all information provided is accurate and complete.
✅ We reserve the right to cancel or refuse any order for any reason, including suspected fraud.

📌 Pricing & Payment

✅ All prices are listed in USD and are subject to change without notice.
✅ We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
✅ Payment must be received in full before an order is processed.

📌 Order Cancellations

🚫 Once an order is processed or shipped, it cannot be canceled. Please review your order before completing your purchase.

4. Shipping & Delivery

📦 We process orders within 2-5 business days and ship via trusted carriers.
📦 Standard shipping times vary:

• U.S. Orders: 7-15 business days
• International Orders: 10-20 business days
  📦 Delays may occur due to customs, holidays, or high demand. We are not responsible for delays caused by shipping carriers.

5. Returns, Refunds & Warranty

✅ Returns are accepted within 30 days of delivery for unused and unopened products.
✅ Customers are responsible for return shipping costs, unless the item is defective or incorrect.
✅ Refunds are processed within 5-7 business days after we receive the returned item.

📌 Full details: Read our Return & Refund Policy.

6. Intellectual Property

All content on www.papilioclean.com, including logos, images, product descriptions, and text, is protected by copyright and trademark laws.
🚫 You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.

7. Limitation of Liability

⚠️ Papilio Clean is not responsible for any damages or losses resulting from:
✅ Misuse of our products.
✅ Shipping delays or errors caused by third-party carriers.
✅ Website downtime, errors, or technical issues.

📌 Our total liability shall not exceed the total purchase amount of your order.

8. Privacy & Data Protection

✅ We collect personal information to process orders and improve customer experience.
✅ We do not sell or share your data with third parties for marketing.
✅ By using our site, you agree to our Privacy Policy.

9. Changes to Terms

📌 We reserve the right to update or modify these Terms at any time. Continued use of our website after changes means you accept the updated Terms.

10. Contact Information

📧 Email: support@papilioclean.com